Обновлено 14 октября 2015
Краснознаменск (Московская область)
стаж 9 лет и 3 месяца
At this role I am responsible for E2E processes (involved all backend functions - IT, finance, wh, transportation, site functionality) for Russia anc CIS with 2 direct subordinates.
- tracks the Operations part in e-commerce P&L and drives responsible back-office functions (Order Fulfillment, Warehouse, Transportation, Accounting, IT) for better efficiency;
- acts as a Key SAP User for the End-to-End e-commerce process (DW, SAP, WMS, Carrier EDI);
- sets SLAs for back-office functions/services and monitors execution;
- sets up reporting reflecting quality of operations (E2E goods flow) and monitors excellence of e-commerce operations (from WH to cash refund monitoring);
- demand coordination role for any system-related changes within e-commerce channel;
- leading breakthrough projects with +0,5 mln budget and +20 involved;
- set up operational department with clear SLAs (global and local IT, WH, carriers);
- cost saving up to 0,5 mln rur in 2014 due to leadership in implementation of global and local projects (IT+operations);
- implemented global project of new funtionality (postamat delivery option, prepaid function etc) and increase net sales up to 10% (3 mln euro).
Regional Demand Manager, Supply planner, Produciton Planning Supervisor скрыть